What Canadians want in a hotel room
When it comes to booking a hotel room, Canadians look for accommodations with free WiFi, a good view and in-room espresso machines, according to a new survey from Hotels.com.
The results of this year's global amenities survey, which saw Hotels.com talk to more than 8,600 people in 28 countries, reveal that 70% of Canadians want free WiFi service at their hotel. This follows the global trend, with 66% of respondents from around the world saying free WiFi should become the standard at every hotel. No surprise travellers feel this way when one considers some $200 per night hotels charge for WiFi when fast food restaurants like McDonald's and Tim Hortons don't.
“With an increase in airlines and airports offering free WiFi, tech-savvy travellers expect the experience to continue upon arrival at their hotel,” Taylor L. Cole, director of public relations and social media in North America at Hotels.com, said in a press release. “They are using their tablets, smart phones and laptops to plan activities, stay connected to family and even order a delivery meal straight to their hotel room, so it’s no surprise they require free and fast WiFi.”
Some Canadians feel in-room mini bars are overrated (35%), though we love high-end coffee and espresso makers in our rooms (26%), free breakfast (31%) and hotel happy hour (38%). The survey shows that 46% of Canadians also think complimentary bottled water should become the norm.
When it comes to luxury hotel properties, Canadians expect to see and receive the best, with 50% of respondents saying they would pay more for a hotel room with a good view, 23% saying they expect the room to be stocked with luxury toiletries, 24% saying they want free use of hotel cabanas and pool towels and 54% saying they wouldn't mind free use of a Rolls Royce Phantom during their stay.
For a recap of last year's Hotels.com amenities survey, click here.
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