Advertisement 1

Avid Ratings Canada to add to services to home buyers and builders

Article content

Avid Ratings Canada has had its financial muscles beefed up after its parent company, Avid Ratings, closed on US$6 million in new funding from Madison, Wis.-based venture capital firm 4490 Ventures and Detroit-based growth capital investment firm Beringea.

Advertisement 2
Story continues below
Article content

Avid Ratings Canada measures home quality and the creation of exceptional customer services for builders all across the country.

“Canada is a growing and dynamic real estate market and this investment will help us better serve the industry,” said Tim Bailey, division president at Avid Ratings Canada. “This new funding allows us to further expand our market-leading platform and will help Avid grow faster and transform the industry.”

Article content

With the funding, Avid plans to expand its workforce by up to 100 people in the next two years, with hiring taking place through 2020 to further build out all departments in the company, including product development, sales, customer success and marketing.

“We are excited to share the news of our ongoing growth at Avid Ratings,” said Paul Cardis, founder and chief executive officer at Avid Ratings. “This new investment will help Avid become the leading resource

Advertisement 3
Story continues below
Article content

for measuring building quality and maximizing home buyer satisfaction across North America.”

The company plans to enhance and redesign its customer survey platform to allow builders new and innovative ways to capture customer experiences (CX), said Aaron Everson, president of Avid Ratings.

“The addition of these new capabilities will help builders be more competitive by responding quicker and smarter to customer feedback,” said Everson. “We anticipate many new customers with the improvements and expansion of our AvidCX suite of customer experience tools and look forward to the continued support of over 1,000 builder divisions across North America who already know how our products have boosted customer loyalty and increased closing rates for their sales teams.”

Article content
Comments
You must be logged in to join the discussion or read more comments.
Join the Conversation

Postmedia is committed to maintaining a lively but civil forum for discussion. Please keep comments relevant and respectful. Comments may take up to an hour to appear on the site. You will receive an email if there is a reply to your comment, an update to a thread you follow or if a user you follow comments. Visit our Community Guidelines for more information.

Latest National Stories
    News Near Tillsonburg
      This Week in Flyers